Privacy Policy

Welcome to IZELES.com! Acmefog Commerce(HK) Limited (collectively, "ZELES", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). We fully understand the importance of personal information to you, and your trust is very important to us. We will take appropriate security measures in strict compliance with laws and regulations to protect the security of your personal information. This Privacy Policy includes the terms under which we collect, use, share, store and protect your personal information. Through this Privacy Policy, we would like to provide you with a clear picture of how we process your personal information, therefore we recommend that you read this Privacy Policy in its entirety so that you can better make the appropriate choices.

This Policy describes:
1. How We Collect & Use Your Personal Data
2. How We Use Cookies
3. How We Share & Disclose Personal Data
4. How to Access & Control Your Personal Data
5. How We Store & Protect Your Personal Data
6. Third-Party Providers and Their Services
7. Updates to This Policy
8. How We Process Children's Personal Data
9. How to Contact Us

1.How We Collect & Use Your Personal Data

In your using the Website, we need or may need to collect and use your personal information, which includes:

i.When you apply for business connection or experience products by clicking the " Contact Us" button on the official website of ZELES, you need to fill in your name, mobile number, email address, message content and other information, and our staff will contact you after obtaining the information you filled in. This information will only be used to contact you, handle and answer your questions, and provide you with more services. It will not be used for other purposes.

ii.Information collected in your using the Website. In order to optimize the visiting experience and page performance, to perform visiting statistics on website usage, and to prevent and detect acts that endanger cybersecurity, we will record your browser and device information when you use the Website, including but not limited to your IP address, browser type, language used, visiting date and time, and hardware and software characteristics information.

2.How We Use Cookies

Cookies and other similar device information identification technologies are commonly used on the Internet. When you use the Website, we may use relevant technologies to send one or more Cookies or anonymous identifiers (hereinafter, each, a “Cookie”, and collectively, the “Cookies”) to your device to collect, identify and store the information in connection with your visit to, and use of, the Website. We undertake that we will not use Cookies for any purposes other than those described in this Privacy Policy. We use Cookies primarily to ensure the secure and efficient operation of the Website, to enable us to confirm the security status of your use of the Website, and to detect such unusual conditions as crashes and delays. We will collect such information only if you voluntarily give your consent thereto, and you have the right to choose whether or not to accept Cookies. If you need to choose to accept or decline Cookies, please click on the pop-up banner at the bottom of the page when you first visit the Website; if you choose to decline the installation of Cookies, some features of the Website may then not function properly. Most browsers provide users with the function to remove their browser cache data, and you may perform the appropriate removal of data, or you may modify your acceptance of Cookies or reject our Cookies. You may not be able to use Cookies-dependent services or corresponding functions due to such modifications.

3.How We Share & Disclose Personal Data

We will not share your personal information with outside parties, except in any of the following circumstances:
(1) In the case that some services are provided by an authorized partner of ZELES, ZELES may share your personal information with the partner as described in this policy. For example, if you entrust a partner to represent ZELES processing hotline, send email, provide technical support, etc., we will ask the partner to only use your personal information to provide services to you on behalf of ZELES.
(2) We may share your personal information with our affiliates when we, at your request, render services, or respond to or process your inquiries, or help resolve your problems; provided that we will only share personal information that is necessary, subject to the purposes stated in this Privacy Policy.
(3) We may disclose your personal information by operation of law to relevant law enforcement authorities or other government authorities as required by applicable law or in response to legal process.
(4) We may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.
(5) Sharing with your consent.

4. How to Access & Control Your Personal Data

You have the legal rights, within the framework of the applicable law, in and to the personal information we hold about you. If allowed by applicable laws, you have the right to withdraw your consent at any time when ZELES processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

5. How We Store & Protect Your Personal Data

We have taken reasonable and practicable security measures, consistent with industry standards, to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss.
We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service.

6. Third-Party Providers and Their Services

To ensure a positive user experience, you may receive content or web links from third parties other than ZELES and its partners ("third parties"). ZELES does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

ZELES cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.

7. Updates to This Policy

The Privacy Policy of the Website may be updated regularly, and the date of the last update will be indicated on this page. We strongly recommend that you visit this page from time to time to check for any updates or changes to the Privacy Policy. Your continued use of the Website constitutes your acceptance of the updates to our Privacy Policy.

8. How We Process Children's Personal Data

The official website of ZELES does not provide account creation services, and the aforesaid products and/or services are only applicable to adult users over the age of 20 representing enterprises or other organizations. For minors under the age of 20, we will not collect their personal information or provide them with products and/or services. If the company collects personal information of minors by mistake due to special circumstances, it will try to delete relevant data as soon as possible.

9. How to Contact Us

If you have any privacy complaints or questions, you may contact us at service@izeles.com

Updated on April 13, 2023